Your privacy matters to us. This Privacy Policy explains what personal data homebet collects, why we collect it, how we use and protect it, and what rights you have as a homebet player in the Philippines.
homebet uses industry-standard SSL encryption and secure server infrastructure to protect your personal and financial data. Your information is never transmitted or stored in plain text.
As a homebet player, you have the right to access, correct, and request deletion of your personal data at any time. Submit a data request via live chat and homebet will respond within the timeframes required by Philippine law.
homebet does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely for the purposes described in this Privacy Policy — nothing more.
homebet's data practices are aligned with the Republic Act No. 10173 — the Data Privacy Act of 2012 — and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
homebet uses cookies strictly for platform functionality, session management, and analytics. We do not use third-party advertising cookies. You can manage cookie preferences from your browser settings at any time.
homebet only sends promotional communications to players who have explicitly opted in. You can unsubscribe from homebet marketing emails at any time via your account settings or by contacting support via live chat.
homebet ("homebet," "we," "us," "our") operates the online gaming platform accessible at homebet.one ("Platform"). We are committed to protecting the privacy and personal data of all players and visitors who use the homebet Platform. This Privacy Policy ("Policy") describes how homebet collects, uses, stores, shares, and protects your personal data, and explains the rights available to you under applicable Philippine data privacy law.
This Policy applies to all personal data collected through the homebet Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and your use of the homebet website. By registering a homebet account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with homebet's Terms & Conditions, which are incorporated by reference. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
homebet collects the following categories of personal data from players and Platform visitors:
homebet does not intentionally collect sensitive personal information (as defined under the Data Privacy Act of 2012) beyond what is strictly necessary for identity verification and regulatory compliance purposes.
homebet collects your personal data through the following means:
homebet uses your personal data for the following purposes:
homebet processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
homebet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, homebet retains account data and transaction records for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations. Identity verification documents are retained for the same minimum period.
Where you have opted in to marketing communications, homebet retains your marketing preferences and contact data until you opt out or request deletion. Upon opt-out, your data will be removed from active marketing lists within thirty (30) days.
When personal data is no longer required for any legitimate purpose, homebet will securely delete or anonymize it in accordance with its data retention and disposal procedures.
homebet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, homebet will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.
While homebet takes data security seriously, no online platform can guarantee absolute security. You are responsible for maintaining the security of your homebet login credentials and for notifying homebet immediately if you suspect unauthorized access to your account.
homebet uses cookies and similar tracking technologies on the Platform for the following purposes:
homebet does not use third-party advertising cookies or cross-site tracking technologies. You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from accessing certain features of the homebet Platform, including the homebet login function.
By continuing to use the homebet Platform after being presented with our cookie notice, you consent to homebet's use of cookies as described in this section.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by homebet:
To exercise any of these rights, please contact homebet's Data Protection Officer via live chat or by email at the address provided in Section 14 of this Policy. homebet will respond to all data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.
homebet may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to unauthorized persons.
The homebet Platform is strictly intended for adults aged 21 years and above. homebet does not knowingly collect personal data from individuals under the age of 21. If homebet becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to homebet, please contact homebet's support team via live chat immediately so that appropriate action can be taken.
homebet implements age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Providing false age information to circumvent homebet's age verification is a violation of the Terms & Conditions and may constitute a violation of Philippine law.
homebet primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or identity verification services — homebet ensures that such transfers are carried out in compliance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
Specifically, homebet requires that any recipient of personal data outside the Philippines provides an adequate level of data protection, either through the existence of appropriate data protection laws in the recipient country or through the execution of data transfer agreements incorporating standard contractual clauses approved by the NPC.
By using the homebet Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
homebet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, homebet will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where practicable.
The most current version of this Privacy Policy will always be available on the homebet Privacy Policy page. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the homebet Platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy.
If you do not agree with any changes to this Privacy Policy, you should stop using the homebet Platform and may request account closure by contacting homebet's support team via live chat.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a data privacy concern, please contact homebet's Data Protection Officer through the following channels:
homebet aims to acknowledge all data privacy requests within five (5) business days and to provide a substantive response within thirty (30) days, in accordance with NPC guidelines.
If you are not satisfied with homebet's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
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